Your cart

Your cart is empty

Have an account?

Refund Policy

At MUNDUS, we want you to be completely satisfied with your purchase. If you are not happy with your order, please contact our customer support team so we can assist you with your request.

1. Refund Requests

Refund requests must be submitted within the applicable return period from the date your order was delivered. Please contact us before sending any product back so that we can provide you with the appropriate instructions.

2. Eligibility for a Refund

To be eligible for a refund, the product should generally be returned in its original condition and packaging, where applicable. Products that have been damaged, used excessively or altered may not qualify for a full refund.

Certain products may be subject to specific return conditions due to their nature. If this applies to your purchase, our customer support team will provide further information.

3. Damaged or Incorrect Items

If you receive an item that is damaged, defective or different from the product you ordered, please contact us as soon as possible.

Please include your order number and, where appropriate, photographs or other relevant information so that we can investigate the issue and provide an appropriate solution.

4. Refund Processing

Once your return or refund request has been reviewed and approved, we will process the applicable refund through the original payment method whenever possible.

The time required for the funds to appear in your account may vary depending on your bank, card issuer or payment provider.

5. Shipping Costs

Original shipping costs may not be refundable unless the refund is related to an error on our part, a damaged item or another situation where applicable law requires otherwise.

Return shipping costs may also be the responsibility of the customer unless otherwise agreed or required by applicable law.

6. Partial Refunds

In certain circumstances, a partial refund may be offered where a product is returned with minor damage, missing components or other issues that affect its condition.

7. Exchanges

If you would like to exchange an item, please contact our customer support team before returning the product. Depending on availability, we may be able to arrange an exchange or provide an alternative solution.

8. How to Contact Us

To request a refund, return or exchange, please contact our customer support team with your order number and details of your request.

📩 Contact us: [ADD CUSTOMER SUPPORT EMAIL]

Last updated: [ADD DATE]

Privacy Policy

At MUNDUS, we are committed to protecting your privacy and ensuring that your personal information is handled safely, responsibly and transparently.

1. Information We Collect

When you visit our website, place an order or contact us, we may collect information such as your name, email address, telephone number, billing address, shipping address and order information.

We may also collect certain technical information about your device and your interaction with our website, such as your IP address, browser type and information collected through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to process and fulfil your orders, arrange deliveries, process payments, provide customer support, manage returns and refunds, improve our website and services, and comply with applicable legal obligations.

Where permitted by law, we may also use your information to send marketing communications about our products, promotions and offers. You can unsubscribe from these communications at any time.

3. Payment Information

Payment information is processed through secure payment providers. MUNDUS does not need to store your complete payment card details on our own systems when payment is processed by a third-party payment provider.

4. Cookies

Our website may use cookies and similar technologies to help the website function correctly, remember your preferences, understand how visitors use our website and improve your shopping experience.

5. Sharing Your Information

We may share relevant information with trusted service providers that help us operate our business, including payment processors, shipping and delivery providers, technology providers and customer service providers.

These providers only receive the information necessary to perform their services and are expected to handle your information securely and in accordance with applicable requirements.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, disclosure or destruction.

7. Your Rights

Depending on the laws applicable to you, you may have rights to access, correct, delete or restrict the processing of your personal information. You may also have the right to object to certain processing activities or request the portability of your information where applicable.

If you would like to exercise any applicable privacy rights, please contact us using the contact details provided below.

8. Marketing Communications

Where permitted by law, we may send you marketing communications about our products, promotions and offers when we have an appropriate legal basis to do so.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, our practices or applicable legal requirements. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact MUNDUS through our customer support channels.

Last updated: [ADD DATE]

Menu

Your cart is empty

Cart • 0 items

Your cart

Your cart is empty

Have an account?

Subtotal

You may also like

Luxury Tanning Cream - tan maximiser

Luxury Tanning Cream - tan maximiser

Tan maximiser for sun beds

Tan maximiser for sun beds

Refund Policy

1. Refund Requests

2. Eligibility for a Refund

3. Damaged or Incorrect Items

4. Refund Processing

5. Shipping Costs

6. Partial Refunds

7. Exchanges

8. How to Contact Us

Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. Payment Information

4. Cookies

5. Sharing Your Information

6. Data Security

7. Your Rights

8. Marketing Communications

9. Children's Privacy

10. Changes to This Privacy Policy

11. Contact Us

Your cart

Your cart is empty

Have an account?

Subtotal

You may also like

Luxury Tanning Cream - tan maximiser

Luxury Tanning Cream - tan maximiser

Tan maximiser for sun beds

Tan maximiser for sun beds

Subscribe to our emails

Refund Policy

1. Refund Requests

2. Eligibility for a Refund

3. Damaged or Incorrect Items

4. Refund Processing

5. Shipping Costs

6. Partial Refunds

7. Exchanges

8. How to Contact Us

Privacy Policy

1. Information We Collect

2. How We Use Your Information

3. Payment Information

4. Cookies

5. Sharing Your Information

6. Data Security

7. Your Rights

8. Marketing Communications

9. Children's Privacy

10. Changes to This Privacy Policy

11. Contact Us